Privacy Policy

Look, we get it - nobody really enjoys reading privacy policies. But here's the thing: we actually care about your privacy at Quantarion Hollow. This isn't just some legal jargon we're throwing at you because we have to.

When you stay with us in the heart of the BC wilderness, you're trusting us with more than just your vacation time. You're sharing personal information, and we don't take that lightly. This policy explains what we collect, why we need it, and how we keep it safe.

We've tried to keep this as straightforward as possible. If something's still unclear, just give us a call at (604) 555-8832 and we'll walk you through it over a virtual cup of coffee.

We're not in the business of hoarding data for fun. Everything we collect serves a purpose:

We're not selling your information to random companies. Period. But there are a few situations where we need to share data:

• Service Providers: Our payment processors, booking system providers, and email service handle your info to make everything work smoothly. They're bound by strict confidentiality agreements.
• Legal Requirements: If the law requires it (think court orders or government requests), we'll comply. We're not fans of this, but sometimes we don't have a choice.
• Business Transfers: If Quantarion Hollow ever gets sold or merged (not planning on it!), your data would transfer to the new owners who'd be bound by this same policy.
• Your Consent: If you explicitly ask us to share something with a third party, we'll do that.

That's it. We keep your circle of trust pretty tight around here.

Yeah, we use cookies - but not the kind from our farm-to-table kitchen (though those are way better).

Types of Cookies We Use:

• Essential Cookies: These keep the site functioning. Can't really turn these off without breaking things.
• Analytics Cookies: Help us understand visitor behavior and improve the website experience.
• Preference Cookies: Remember your settings and choices for future visits.
• Marketing Cookies: Track your visit across websites to show relevant ads (only if you consent).

Most browsers let you control cookies through their settings. Just know that blocking some cookies might make parts of our site a bit wonky.

We take security seriously - probably about as seriously as we take our commitment to preserving the wilderness around us.

Under Canadian privacy laws (specifically PIPEDA), you've got some solid rights when it comes to your personal information:

We love hosting families at Quantarion Hollow, but our website isn't designed for kids under 13 to use independently. We don't knowingly collect personal information from children without parental consent.

If you're booking for your family, you (the adult) are providing the necessary information. If we discover we've accidentally collected data from a child under 13, we'll delete it immediately.

Parents, if you have concerns about your child's information, reach out to us directly and we'll sort it out.

Things change - new laws get passed, technology evolves, and we might expand our services. When that happens, we'll update this privacy policy.

We'll always post the updated version here with a new "Last Updated" date at the top. If we make any major changes that significantly affect how we handle your data, we'll notify you via email or a prominent notice on our website.

We'd recommend checking back here once in a while, especially if it's been a few months since your last visit.

Seriously, if anything in this policy is confusing or you've got questions about how we handle your data, just reach out. We'd rather spend five minutes explaining something than have you wondering.